Frequently Asked Questions
Everything you want to know about our climate-adaptive bedsheets. Can't find what you're looking for? We're just a message away.
Product & Quality
What makes Livinghug sheets different from regular cotton sheets?
Our sheets are specifically engineered for Indian climate conditions. They feature advanced moisture-wicking technology that keeps you 3-5°C cooler, breathable weave that prevents night sweats, and are made from premium long-staple cotton for exceptional durability. Unlike regular cotton that traps heat and moisture, our fabric actively regulates temperature.
Are these sheets really suitable for sensitive skin?
Absolutely! Our sheets are hypoallergenic. The smooth, breathable fabric reduces friction and irritation, while the moisture-wicking properties prevent bacterial growth that can cause skin issues. Many customers with eczema and sensitive skin have reported significant improvement in their sleep comfort.
How long do Livinghug sheets actually last?
Our sheets are designed to maintain their quality and are tested for 50+ washes while retaining their cooling properties and softness. With proper care, customers typically use them for 3-5 years without significant wear. We stand behind this with our quality guarantee.
Do the sheets get softer after washing?
Yes! Our sheets actually improve with each wash, becoming softer and more comfortable. The special weave and finishing process means they reach peak softness after 2-3 washes while maintaining their cooling properties.
Sizing & Fit
How do I choose the right size for my bed?
Measure your mattress length, width, and depth (including any mattress topper). Our fitted sheets have deep pockets and elastic all around for a snug fit. Check our size guide for exact measurements. When in doubt, go one size up for a more relaxed fit.
Will the fitted sheet fit my thick mattress or mattress topper?
Our fitted sheets accommodate mattresses up to 12 inches thick, including toppers. The deep pockets and strong elastic ensure they stay put all night without bunching or coming loose.
What if the sheets don't fit my bed properly?
We offer hassle-free exchanges within 7 days if the size isn't right. Just contact us with your order details and we'll help you get the perfect fit.
Care & Maintenance
How should I wash these sheets to maintain their quality?
Wash in cold water (30°C or below) with mild detergent. Avoid bleach or fabric softeners as they can damage the cooling properties. Machine dry on low heat or air dry. For best results, wash separately for the first few washes to prevent color transfer.
Can I use fabric softener or bleach?
No, avoid fabric softeners and bleach. These chemicals can coat the fibers and reduce the moisture-wicking and cooling properties that make our sheets special. A mild, eco-friendly detergent works best.
How often should I wash the sheets?
For optimal hygiene and longevity, wash weekly or bi-weekly depending on usage. The antimicrobial properties help them stay fresh longer than regular sheets, but regular washing maintains the cooling technology.
Shipping & Returns
How long does shipping take?
We ship within 1-2 business days. Delivery typically takes 3-7 days depending on your location. Metro cities usually receive orders within 3-4 days. You'll get tracking information once your order ships.
What's your return policy?
We offer a 7-day satisfaction guarantee. If you're not completely happy with your sheets, return them in original condition for a full refund. We cover return shipping if there's a quality issue.
Do you ship across India?
Yes, we ship pan-India. Shipping is free on orders above â‚ą999. We use reliable courier partners to ensure safe delivery to your doorstep.
Ordering & Payments
How long does shipping take?
We accept all major credit/debit cards, UPI, net banking, and cash on delivery (COD). All payments are processed securely with SSL encryption.
Can I modify or cancel my order?
You can modify or cancel your order within 24 hours of placing it, provided it hasn't shipped yet. Contact us immediately at +91 9136775587 or support@livinghug.com.
Do you offer bulk or gifting pricing?
Yes, we offer special pricing for bulk orders (10+ sets) for gifting or other business purposes. Contact us directly to discuss custom pricing and terms.
Usage & Experience
Will these sheets really keep me cool in Indian summers?
Yes! Our cooling properties are specifically tested for Indian climate conditions. The advanced moisture-wicking fibers and breathable weave create a noticeable temperature difference of 3-5°C compared to regular cotton sheets.
Are the sheets suitable for air-conditioned rooms?
Absolutely! They work great with or without AC. In AC rooms, they prevent over-cooling while maintaining comfort. In non-AC rooms, they provide natural cooling through moisture management and breathability.
Can couples with different temperature preferences both be comfortable?
Yes! The sheets regulate temperature individually, so if one person runs hot and the other gets cold, the fabric adapts to each person's body temperature and moisture levels for personalized comfort.
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Quick Response
Usually reply within a few hours, not days
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7-Day Guarantee
Not happy? Full refund, no questions asked
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Free Shipping
On orders above â‚ą999 across India
Still Have Questions?
We're real people who genuinely care about your sleep experience. Whether it's about fabric breathability, sizing confusion, or just wanting to chat about better sleep - we're here.