Terms of service

Welcome to www.livinghug.com. These terms and conditions outline the rules and regulations for the use of Livinghug Home Products Pvt. Ltd.’s website and services. By accessing or using this website, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our website.

1. General Information
This website is operated by Livinghug Home Products Pvt. Ltd., located at 1004, Olivia B, The Verraton, Mullabaug Road, Manpada, Thane West, Mumbai, Thane, Maharashtra 400607, India. Throughout the site, the terms “we”, “us” and “our” refer to Livinghug. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the terms stated here.

2. Use of the Website
By using this website, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction. You also agree not to transmit any viruses, worms, or any code of a destructive nature.

3. Product Availability & Pricing
All products and prices listed on the site are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time. Prices displayed are inclusive of applicable taxes, unless otherwise stated. We strive to ensure all product details, images, descriptions, and prices are accurate; however, errors may occasionally occur. In such cases, we reserve the right to correct any errors and refuse or cancel orders based on incorrect pricing or availability.

4. Orders & Payments
When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspicious activity. Payment must be completed via one of the accepted payment methods listed on the site. Orders will not be dispatched until payment has been received in full.

5. Shipping & Delivery
We aim to dispatch all orders within the timeframes specified on our website. However, delivery times are estimates and may vary due to circumstances beyond our control. We are not liable for any delays in delivery caused by third-party logistics providers. Shipping charges, if applicable, will be calculated and displayed at checkout.

6. Returns, Exchanges & Refunds
Our return, exchange, and cancellation policies are outlined in our Return Policy. Please refer to that section for details on eligibility and procedures. 

8. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Livinghug, its directors, employees, affiliates, agents, or service providers be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any part of the service or any product purchased through the website.

9. User Comments, Feedback & Other Submissions
If you send us creative ideas, suggestions, proposals, plans, or other materials (whether online, by email, or otherwise), you agree that we may edit, copy, publish, or use them without restriction or compensation. We are under no obligation to maintain any comments in confidence or respond to them.

10. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, with jurisdiction in Mumbai, Maharashtra.

11. Contact Information
For any questions about these Terms of Service, you can contact us at:
Livinghug Home Products Pvt. Ltd.
1004, Olivia B, The Verraton, Mullabaug Road,
Manpada, Thane West, Mumbai,
Thane, Maharashtra 400607, India
Email: support@livinghug.com